FAQ

Common questions.

Is Itefaaq only for doctors?

Yes, deliberately. Itefaaq verifies medical credentials specifically via the NPI registry, which lets us confirm every member's profession quickly and accurately. We're not a general Muslim professionals network.

How long does verification take?

Identity verification is usually same-day. Medical license verification typically takes 1-3 business days, depending on how quickly the licensing body responds.

Can my wali or family be involved?

Yes. Guardian involvement is optional but built into the platform — from a simple contact field to full chaperoned messaging and a companion login for parents.

What if someone from my hospital is on Itefaaq?

Coworker Shield automatically excludes anyone from your named hospital or residency program from ever seeing or being shown your profile. See the full Coworker Shield page for exactly how it works.

Do you support both Sunni and Shia members?

Yes. Sect and madhab are searchable filters, and you can set your own preferences for who can view your profile.

What happens after I match with someone?

You can message, schedule a video call, or request a family introduction directly — whichever fits your comfort level and values.

Can I cancel my subscription anytime?

Yes, subscriptions can be cancelled anytime from your account settings, effective at the end of the current billing period.